Terms of Service

We are Sencillo Finance Ltd, a company incorporated in England with number 15992336 and with a registered office address of 20 Wenlock Road, London, England, N1 7GU ("Sencillo", "we", "us" or "our").

We are an appointed representative of Creative Finance Corp Ltd FRN 702435, which is authorised and regulated by the Financial Conduct Authority.

These terms and conditions ("Terms") govern your access to, and use of the website, online platform, tools and related services operated by us, predominantly found at www.sencillo.finance (the "Platform").

The Platform is designed to help parents and guardians understand potential funding gaps when planning for school fees or university costs and to introduce users to potential financing options offered by third-party lenders.

By accessing or using the Platform, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree to these Terms you must not use the Platform.

These Terms apply solely to the relationship between you and Sencillo Finance Ltd. They do not create any contractual relationship between you and any lender or other financial services provider whose products may be displayed or introduced through the Platform.

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

We may suspend or terminate access to the Platform if we reasonably believe these requirements are not met or where we suspect misuse.

The Platform provides digital tools intended to help calculate and estimate potential financial gaps when planning to pay education fees, including nursery fees, school fees or university tuition fees, or any applicable extracurricular activities the user deems applicable.

You must ensure that any information provided through the Platform is accurate and complete. If incorrect information is provided the outputs generated by the Platform may be inaccurate. Sencillo shall not be responsible for errors.

These outputs are generated automatically using our proprietary modelling tools and assumptions.

While we endeavour to provide accurate information, we do not guarantee any projections or calculations are correct.

Sencillo provides guidance only. We do not provide financial advice, investment advice, tax advice, legal advice or any other form of regulated advisory service. The information made available through the Platform is for general informational purposes only, does not constitute a recommendation and should not be relied upon as advice of any kind. We do not assess the suitability of any financial product for your circumstances, financial objectives or overall financial position, nor do we determine whether borrowing is appropriate for you.

You remain solely responsible for any decision to apply for or enter into a credit agreement together with any other action you take or decide not to take. You acknowledge that you have not relied on any statement, representation or information provided by us other than as expressly set out in these Terms.

Borrowing involves risk and may not be suitable for everyone. If you take out a loan, you will be required to make repayments with interest and any fees, and failure to keep up those repayments may adversely affect your credit rating and could result in additional charges or enforcement action by the lender. You should consider seeking independent professional advice before entering into any borrowing arrangement.

The Platform includes modelling tools designed to estimate potential funding gaps for education costs. These tools rely on algorithms and assumptions based on the information you provide. Outputs generated by these tools are estimates only.

Sencillo does not guarantee that financing options identified through the Platform will be available or suitable.

Sencillo acts solely as a credit broker and does not act as an agent or representative of any lender or finance provider. We do not owe you any fiduciary duty as an agent of a lender.

We do not endorse or recommend any lender or financial product.

If you choose to apply for a product you will typically be redirected to the lender's website or application process, which is governed by that party. We do not provide any assurance as to any third party you hear about or click through to from our Platform. It is your responsibility to read, understand and determine any third party's terms of use of their website and their offerings and platforms.

Sencillo is not responsible for the terms, rates or conditions offered by any lender, the outcome of your application or any acts, omissions or errors by a lender or finance provider.

Certain information displayed on the Platform may constitute financial promotions under applicable financial services legislation. Sencillo seeks to ensure that promotions displayed through the Platform are fair, clear and not misleading. However, product information is provided by third-party lenders and we do not independently verify all details. Product availability and terms may change without notice.

As a regulated credit broker, Sencillo acts in accordance with applicable law and regulatory requirements, including any conduct rules set out by the Financial Conduct Authority FCA. Our regulatory status does not create any liability for the actions of lenders or third parties introduced via the Platform.

We do not guarantee that the Platform includes or displays all lenders or financial products available in the market. Other lenders, products or sources of funding may be available on terms that are more suitable or favourable to your circumstances, and you should consider making your own enquiries beyond the Platform.

If you choose to apply for a financial product through the Platform, the relevant lender or provider may carry out credit and affordability checks in order to assess your application.

Such checks may include ‘soft credit searches’, which are used for quotation or eligibility purposes and typically do not affect your credit score, and/or ‘hard credit searches’, which are recorded on your credit file and may impact your credit score or future lending decisions.

Credit checks are carried out solely by the relevant lender or credit reference agency and not by Sencillo. The type, timing and number of such checks are determined by the lender and may vary between providers. We have no control over the nature, timing or outcome of any such checks.

You acknowledge that submitting applications to multiple lenders, or proceeding with applications that involve hard credit searches, may affect your credit score and your ability to obtain credit in the future.

Sencillo does not carry out credit checks on lenders' behalf, control the criteria used by lenders to assess applications or guarantee that any application will be successful or that any particular terms will be offered.

To the fullest extent permitted by law, Sencillo shall not be liable for the outcome of any credit application, any decision made by a lender, any impact on your credit score or credit file or any terms, rates or conditions offered by a lender.

You acknowledge that Sencillo operates the Platform as a commercial marketplace and not as an independent financial or any other type of adviser. We do not provide impartial financial advice or recommendations.

Unless expressly stated otherwise, any commission or remuneration we receive will not result in any additional fee being charged to you by Sencillo for your use of the Platform. However, lenders may include their own fees, interest or charges within the financial products they offer, for which they are solely responsible.

By using the Platform, you acknowledge and consent to Sencillo receiving such commission and remuneration arrangements.

You may request further information about the nature of any commission or remuneration we receive by contacting us.

All intellectual property rights (including, without limitation, copyright, database rights, trade marks, rights in designs, patents, know-how and all other proprietary rights, whether registered or unregistered and including all applications for the same) in and to the Platform are owned by, or validly licensed to, Sencillo. This includes the Platform's software, source code and object code, algorithms, models, methodologies, data structures, user interfaces, content, editorial material, compilations, databases, benchmarking outputs, tools, features, functionality, branding and overall look and feel.

Nothing in these Terms shall operate to transfer or assign any intellectual property rights to you. All rights not expressly granted are reserved by Sencillo and its licensors.

Subject to your compliance with these Terms, Sencillo grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform solely for your personal, non-commercial use for the purpose of obtaining information about financial products as described in these Terms.

To the extent you provide any suggestions, feedback or other input relating to the Platform ("Feedback"), you grant Sencillo a perpetual, irrevocable, worldwide, royalty-free and transferable licence to use, reproduce, modify and incorporate such Feedback into the Platform without restriction or obligation.

Certain elements of the Platform may incorporate intellectual property owned by third parties and licensed to Sencillo, including but not limited to trade marks of third parties used for referential purposes. You agree to comply with any additional restrictions or requirements notified to you in relation to such third-party materials.

All rights in and to the Platform are reserved. No rights are granted to you other than those expressly set out in these Terms.

We may retain, store, use and analyse data which has been anonymised such that it does not relate to an identified or identifiable individual and therefore does not constitute personal data for the purposes of applicable data protection legislation.

Where we anonymise personal data, we will implement appropriate technical and organisational measures to ensure that individuals are no longer identifiable by any means reasonably likely to be used, whether by us or any third party, including by reference to other data sets.

Any anonymised data may be used by us for legitimate business purposes, including statistical analysis, service improvement, product development and the creation of aggregated insights, trends and benchmarking information.

We will not attempt to re-identify any anonymised data, nor permit any third party to do so.

For the avoidance of doubt, data which remains capable of being attributed to an individual (including where re-identification is possible using additional information held by us) will be treated as personal data and processed in accordance with our Privacy Policy and applicable data protection laws.

We will use reasonable skill and care to make the Platform available to you. However, we do not guarantee that access to the Platform, or any content or functionality within it, will be uninterrupted, secure, error-free or available at all times.

Access to the Platform may be suspended, restricted or interrupted from time to time, including (without limitation) for maintenance (whether scheduled or unscheduled), updates, upgrades, system failures, capacity constraints, telecommunications issues, security incidents or other technical reasons.

We shall not be responsible for any unavailability, delay or failure in performance of the Platform arising from events outside our reasonable control, including internet or network failures, acts of God, natural disasters, pandemics, cyber-attacks, industrial disputes or failures of third-party service providers.

We may, at any time and without liability, update, modify, replace, suspend or discontinue all or any part of the Platform (including any features, functionality, content or availability), whether temporarily or permanently.

You acknowledge that the Platform is provided on an "as is" and "as available" basis, and you should not rely on the continuous availability of the Platform or any data or content made available through it.

To the fullest extent permitted by law, we shall not be liable for any loss, damage, costs or expenses arising from or in connection with any unavailability, interruption or withdrawal of the Platform or any part of it.

We may use automated systems and third-party services to detect fraud and verify identity. We may restrict or suspend access where suspicious activity is detected.

You acknowledge that the Platform provides general information, comparisons, projections and modelling tools relating to financial products for illustrative and educational purposes only and does not constitute financial, legal or other professional advice. We do not control, endorse or assume responsibility for any lender or third-party provider listed on the Platform. Any agreement you enter into with a third party is solely between you and that third party.

To the fullest extent permitted by law, Sencillo shall not be liable for financial losses resulting from financial loss, including loss of profits, income, revenue, anticipated savings or opportunity, losses arising from any decision made or not made by you in reliance on the Platform, losses arising from reliance on any projections, estimates, modelling tools, assumptions or outputs generated by the Platform, losses arising from the acts, omissions, decisions or conduct of any lender or other third-party provider, losses arising from any credit agreement or other arrangement entered into between you and any third party, loss of data, loss of goodwill or reputational damage or indirect, consequential or special losses, even if such losses were foreseeable.

Subject to clause 11.1, our total aggregate liability to you arising out of or in connection with these Terms and your use of the Platform, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be limited to £100.

You acknowledge that the limitations and exclusions in this clause are reasonable, reflect the nature of the Platform as an informational marketplace, and form a fundamental basis of the agreement between you and Sencillo.

If you are dissatisfied with our Services you may contact us using the contact details published on our website.

Complaints will be handled in accordance with our internal complaints procedure.

If you remain dissatisfied you have the right, in accordance with applicable regulatory rules, to refer your complaint to the Financial Ombudsman Service.

You may stop using the Platform at any time. Where you have created an account, you may request closure of your account by contacting us or using any account closure functionality made available on the Platform.

Where reasonably practicable, we will notify you of any suspension and the reasons for it. We may lift a suspension if the relevant issue is remedied to our satisfaction.

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from or in connection with the suspension or termination of your access to the Platform in accordance with these Terms.

Termination shall not affect any rights or liabilities accrued prior to termination.

Any provisions of these Terms which by their nature are intended to survive termination (including, without limitation, intellectual property, disclaimers, limitation of liability, indemnity and governing law) shall continue in full force and effect.

We will take reasonable steps to notify you of any material changes to these Terms, which may include notification via the Platform, by email (where you have provided contact details) or by other appropriate means.

The updated Terms will be made available on the Platform and will state the date on which they come into effect.

By continuing to access or use the Platform after the effective date of the updated Terms, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform.

Where a change materially affects your rights or obligations, we will use reasonable endeavours to provide advance notice. If you do not accept such changes, you may terminate your use of the Platform in accordance with clause 15.

A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

Except as expressly provided in this agreement, the rights and remedies provided under this agreement are in addition to, and not exclusive of, any rights or remedies provided by law.

If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable and, if such modification is not possible, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

These Terms constitute the entire agreement between you and us and supersede all previous agreements relating to their subject matter. You acknowledge that you do not rely on any statement not expressly set out in these Terms.

You shall not, without our prior written consent, assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any of your rights and obligations under these Terms. We may at any time assign, mortgage, charge, subcontract, delegate, declare a trust over or deal in any other manner with any or all of our rights and obligations under this agreement.

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement and the rights of either you or us to rescind or vary this agreement are not subject to the consent of any other person.

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation.